Privacy Policy

​​UK FireSafe (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

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1. Who We Are

UK FireSafe provides fire safety services across the UK, including risk assessments, installations, maintenance, and consultancy.
Our registered address is:
[Insert Business Address]
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

We are the data controller for the personal data you provide to us.

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2. What Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, business address

• Service Details: Site location, fire safety needs, risk assessment data

• Communication Data: Emails, messages, phone call logs

• Website Usage: IP address, browser type, operating system, referring URLs, pages viewed, time spent

We do not collect sensitive personal data unless strictly required and with your explicit consent.

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3. How We Use Your Data

We only use your personal data when the law allows us to. Most commonly, we use it to:

• Provide our fire safety services

• Respond to enquiries or requests

• Send service updates or important notices

• Improve our website and services

• Meet legal or regulatory obligations

We do not sell your data or share it for marketing purposes without your permission.

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4. Legal Basis for Processing

Under the UK GDPR, we rely on one or more of the following lawful bases:

• Contract – To provide services you've requested

• Consent – Where you’ve given clear permission

• Legal Obligation – For compliance with regulations

• Legitimate Interest – For operational reasons (e.g., managing enquiries)
   

5. How We Share Your Data

We may share your data with:

• Service providers (e.g., IT support, web hosts)

• Contractors working on your site (only if relevant)

• Regulatory bodies, if legally required

All third parties are obligated to keep your data secure and process it only under our instructions.

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6. Data Retention

We keep your data only as long as necessary:

• For the purposes outlined in this policy

• To comply with legal or insurance requirements

• Typically, up to 7 years after service completion (for compliance purposes)
   

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time (if we rely on it)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at [Insert Email].
 

8. Cookies

Our website may use cookies for basic functionality and analytics. You can disable cookies via your browser settings. For more, see our [Cookie Policy] (if applicable).
 

9. Data Security

We take data protection seriously. We use physical, electronic, and administrative safeguards to keep your information secure and prevent unauthorised access, disclosure, or loss.
 

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll update the date at the top of this page. Significant changes will be communicated where appropriate.
 

11. Contact Us

Questions? Concerns? Want to invoke your rights?
Email: [Insert Contact Email]
Address: [Insert Business Address]
Phone: [Insert Phone Number]